Version: support-business-2026-10-05-v1

CoreVar Business Support costs $6,000 USD for one year, paid upfront, and covers all CoreVar products for the purchasing profile. The annual coverage dates are shown before payment; coverage is activated only after payment is verified. Support hours are Monday through Friday, 09:00-17:00 America/Los_Angeles, excluding observed US federal holidays on the published CoreVar support calendar. P1 requests have a four-business-hour initial human response target, measured only during those support hours. This is an initial response target, not a resolution guarantee. No specific initial response deadline is offered for P2, P3 or P4 requests. There is no automatic renewal or automatic renewal charge. Coverage ends on the displayed term-end date unless a new offer is separately accepted and paid. Refund and cancellation requests are reviewed separately; submitting a request does not automatically issue a refund or change the paid coverage period.

Questions about these terms? Contact CoreVar.

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