CoreProduct Support
Included with eligible software
- Documentation and routine email assistance
- Billing and licensing help
- Defect reporting
- No urgent-response commitment
CoreVar support
Expert help for systems
that cannot stand still.
Choose annual support coverage for your CoreVar products and deployments. Paid plans add defined response commitments, engineering escalation, and operational guidance.
Annual support
Choose the response level
your operation needs.
Pricing is based on the CoreVar software and deployments covered by the agreement. Your exact scope, price, term, calendar, and policy are confirmed in your quote before payment.
Find your support plan
Current plan details are temporarily unavailable. Tell us what you need and we’ll confirm the available coverage and price.
- Starter Support
- Business Support
- Enterprise Support
- Strategic Support
Clear commitments
Know exactly what
your agreement covers.
Before purchase, we confirm the covered products and deployments, annual software-fee basis, coverage dates, support calendar, response policy, and terms. A qualified human response—not an automated receipt—starts fulfillment of a response commitment.
Response targets are not guaranteed resolution times or uptime commitments. Enterprise 24×7 coverage applies to qualifying P1 critical incidents; noncritical requests follow the calendar in the agreement.
Talk to CoreVar
Request a quote.
Tell us about your team and deployment. We’ll help you find the right scope and support plan.
We aim to respond within two business days.